SOLES4SOULS ACQUIRES ERREN RECONDITION TO EXPAND GLOBAL CIRCULAR SOLUTIONS FOR BRANDS AND RETAILERS
Read the full statement here.

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FAQ

You have questions, and we have answers

Here are the answers to our most frequently asked ones

Can I donate a single shoe?
Yes, we do accept mismatched shoes and single shoe donations from individuals. We also work with our our footwear brand partners to pair their singles, samples, and more. If you are a brand partner, please contact corporate@soles4souls.org for more information.

What does “gently used” mean?
We accept all styles, sizes, and types of shoes and clothing, if they still have some “life” left in them. This means no holes, mold, etc. A good rule of thumb is, if you could wear them, we can use them!

Where can I drop off my shoes?
You can donate your shoes at any of our drop off locations —just click here to find one near your. You can also ship your shoes directly to us, or if you have fewer than 15 pairs, bring them to your nearest DSW or Famous Footwear store.

Why won’t my old shipping label work?
While the free shipping label program has officially ended, your donations remain as vital as ever. Every single pair helps create opportunity, restore dignity, and divert shoes from landfills—impact that changes lives around the world.

Can S4S provide a dollar value of my used shoe/clothing donation for tax purposes?
Unfortunately, the IRS rules around this are very strict and do not allow us, the nonprofit, to place a value on your donations. It is up to the donor to assign a value to the product that they are donating.

How do footwear and apparel brands or retailers request a tax receipt for their donation?

If your brand or retail company has donated product and requires a tax receipt, please complete this form

How can footwear and apparel brands or retailers submit details about a potential product donation?
If your company has a donation, please complete this form once all details are available.

How do I submit information on my donation after donating shoes?
If you collected used shoes through a shoe drive, please submit your donor information using our our digital donor form.

How can my footwear or apparel brand/retail company partner with Soles4Souls?
If you’re interested in partnering with us, please contact our Corporate Partnerships team at: corporate@soles4souls.org

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Still have a question?

Send us a message!

Get in touch

Still have a question?

Send us a message!