Each Zappos shipping label can hold up to 50 lbs of shoes and clothing combined. The label states 2 lbs since that is the starting weight of the box. Once shipped, it will determine the actual weight of the box. As long as your box weighs under 50 lbs, it will be accepted.
We accept all styles, sizes, and types of shoes, if they still have some “life” left in them, meaning: no holes, mold, etc. Chances are, if you’ll wear them, we can use them!
If you are hosting a shoe drive, we ask that you utilize large warehouses or our free shipping – otherwise, we cannot track your shoes. If you are simply cleaning out your closest and have less than 15 pairs, DSW is perfect!
Yes! Clothing follows the same protocol as our shoes. If it’s gently worn, we’ll take it! You can either drop it off locally (be sure to filter to clothing!) or ship for free via Zappos.
Unfortunately, the IRS rules around this are very strict and do not allow us, the nonprofit, to place a value on your donations. It is up to the donor to assign a value to the product that they are donating.
