Have a question? Here are the answers to our most frequently asked ones:
Our warehouse teams are unable to accept single shoes from individual donors at this time. However, we do work with our footwear brand partners to pair their singles, samples, and more. If you are a brand partner, please contact firstname.lastname@example.org for more information.
We accept all styles, sizes, and types of shoes and clothing, if they still have some “life” left in them. This means no holes, mold, etc. A good rule of thumb is, if you could wear them, we can use them!
Visit soles4souls.org/give-shoes to view our drop-off locations and find out how you can ship for free.
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If you are hosting a shoe drive, we ask that you utilize large warehouses or our free shipping – otherwise, we cannot track your shoes. If you are simply cleaning out your closest and have less than 15 pairs, DSW is perfect!
Yes! Clothing follows the same protocol as our shoes. If it’s gently worn, we’ll take it! You can either drop it off locally (be sure to filter to clothing!) or ship for free via Zappos.
Phone: (615) 391-5723
Toll Free: (866) 521-SHOE (7463)
Fax: (615) 391-5730